Jan 6, 2013 0
Effective outsourcing requires a clear understanding of the business drivers and goals, a commitment to seeing the effort through, careful planning and oversight, meticulous attention to detail – and a lot of very hard work. It is a discrete business discipline requiring specialised skills that cannot easily be developed on the fly.
Deloitte’s 2012 global outsourcing and insourcing survey offers a glimpse into the current and expected future outsourcing practices of the survey participants. In this publication, we explore several of the survey’s topics in more depth, drawing on our results as a starting point for each discussion:
Outsourcing has gone mainstream but is far from reaching its full potential
Rhetoric aside, outsourcing does not necessarily mean offshoring
The cloud is expected to revolutionise outsourcing – soon
Cost drives adoption, but service drives satisfaction
When outsourcing doesn’t work, consider insourcing
Innovation and improvement are everyone’s job
Outsourcing can offer the potential for great value, and the future of outsourcing will likely belong to those who appreciate the distinctive demands of effective outsourcing – and who invest in helping their organisations address them.
Download the article . . . . Insights from Deloitte’s 2012 Global Outsourcing and Insourcing Survey
Mike has extensive consulting experience and broad expertise in most IT advisory service areas including IT strategy development, IT transformation, IT governance implementation, IT outsourcing strategy, vendor evaluation and selection, IT architecture development, solution design and implementation. He has over 16 years experience in the IT industry and 12 years consulting experience. He also has vast experience in project and programme management. Mike has advised clients in a number of industries including Manufacturing, Energy, Financial Services, Telecommunications and Public Sector.
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